Hi there, dear cat professional, lovely to have you here. I am Anneleen Bru, cat behaviour therapist since 2008 and
founder of Felinova. I graduated from the University of Antwerp, obtained a Master's in Companion Animal Behaviour Counselling in Southampton and am chair of the Association for Animal Behaviour Professionals.

Do you come across a cat with aggression, house soiling, excessive stress or fear that does not respond to brief advice at
the counter? Then I would be delighted to work with you.

For veterinarians (and veterinary practices)
Medical problems are one of the biggest causes of behavioural problems in cats. If your patient suddenly shows
unusual behaviour, it may simply be in pain or ill. It is that simple — and that is why one strict condition applies to every referral.
Medical screening is mandatory, no exceptions.

We can only start a behavioural programme once the cat has been seen by a vet and blood and urine samples have been examined; a clinical examination alone is not sufficient. A cat is a master at hiding pain: problems such as kidney disease, cystitis or arthritis often show up only through behaviour.

Please therefore send us: the completed referral form (reverse side), results of blood and urine tests, medical history and current medication, and any diagnoses already made.

For other cat professionals
Outside the veterinary practice too, you are often the first to spot behaviour that deserves further investigation: catteries, breeders, cat sitters, grooming salons, pet shops, shelters and other behaviour consultants or coaches.

Think of: aggression towards people or other cats, house soiling, excessive fear or stress, stereotypical behaviour, a difficult
introduction of a new cat, or behaviour that does not improve despite adjustments.

Therefore first advise the owner to go to their vet for medical exclusion (at minimum blood and urine tests).

After that, the client can contact us to schedule an appointment.